What is BOH (back of house) in a restaurant? Definition and roles
The kitchen and non-customer-facing areas of a restaurant including prep areas, dish room, and storage.
BOH (Back of House) refers to the kitchen and non-guest-facing areas where food production happens. For restaurants, BOH is the engine that powers every service. While guests never see it, BOH execution determines food quality, ticket times, and consistency. A restaurant with excellent FOH but struggling BOH will fail; great BOH enables everything else.
Key facts
- Definition: Kitchen and non-guest-facing areas of a restaurant
- Key areas: Main kitchen, prep area, dish pit, storage, receiving
- Key roles: Executive chef, sous chef, line cooks, prep cooks, dishwashers
- Why it matters: BOH produces the food that defines your restaurant
The quick definition
BOH stands for Back of House. It encompasses all areas of a restaurant where food production and support functions happen, away from guest view. The term comes from theater, where “back of house” meant backstage versus the audience area.
In restaurants, BOH includes:
| Area | Purpose |
|---|---|
| Main kitchen | Where cooking happens |
| Prep area | Ingredient preparation |
| Cold station | Salads, cold apps, desserts |
| Hot line | Sauteing, grilling, frying |
| Dish pit | Dishwashing and sanitation |
| Dry storage | Shelf-stable ingredients |
| Walk-in coolers | Cold storage |
| Receiving area | Where deliveries arrive |
Why BOH matters
Food quality and consistency
BOH directly produces what guests eat:
- Technique determines taste
- Timing affects temperature
- Presentation shapes perception
- Consistency builds reputation
A restaurant is only as good as its kitchen.
Cost control
BOH controls major expenses:
| Cost Area | BOH Impact |
|---|---|
| Food cost | Portioning, waste management |
| Labor cost | Efficient prep and production |
| Ticket times | Kitchen organization |
| Quality consistency | Standards and training |
FOH success
A struggling kitchen means FOH struggles too:
- Long ticket times frustrate guests
- Quality issues create complaints
- 86’d items disappoint diners
- Understaffed kitchen slows everything
BOH positions and roles
Executive chef
Overall kitchen leadership:
- Menu development
- Food cost management
- Staff hiring and training
- Quality standards
Sous chef
Second in command:
- Day-to-day kitchen operations
- Supervises line cooks
- Covers for executive chef
- Often manages specific stations or shifts
Line cooks
Work specific stations during service:
| Station | Responsibility |
|---|---|
| Grill/Broiler | Proteins, char marks |
| Saute | Pan cooking, sauces |
| Fry | Deep-fried items |
| Garde Manger | Cold preparations, salads |
| Pastry | Desserts and baked goods |
Prep cooks
Ingredient preparation before service:
- Chopping, portioning, marinating
- Mise en place (everything in its place)
- Support line cooks during service
- Critical for smooth service flow
Dishwashers
Often overlooked but essential:
- Clean dishes, pots, pans, utensils
- Maintain sanitation standards
- Support kitchen flow
- Often the hardest-working people in the building
Expediter
The bridge between BOH and FOH:
- Calls orders to kitchen
- Ensures plating standards
- Coordinates timing so tables get all dishes together
- Hands off to food runners
BOH versus FOH comparison
| Aspect | BOH | FOH |
|---|---|---|
| Environment | Hot, intense, loud | Climate-controlled |
| Pace | Production-driven | Guest-driven |
| Skills | Culinary technique | Hospitality, communication |
| Schedule | Often earlier, prep-focused | Service-focused |
| Visibility | Hidden from guests | Center of attention |
| Metrics | Food cost, ticket times | Tips, reviews, turnover |
How to improve your BOH performance
1. Prioritize organization
Mise en place is the foundation of kitchen success:
- Prep before service begins
- Organized stations with everything needed
- Backup supplies ready
- Clean as you go
2. Establish communication systems
Clear communication prevents chaos:
| Call | Meaning |
|---|---|
| ”Fire” | Start cooking this order |
| ”Hands” | Food is ready for pickup |
| ”All day” | Total count of pending items |
| ”86” | Item is sold out |
| ”Heard” | I understood the message |
3. Maintain standards
Two non-negotiables in every kitchen:
- Food safety temperatures at all times
- Consistent ticket times across dishes
4. Build BOH-FOH relationship
The kitchen-dining room relationship can be tense. Best practices:
- Regular communication meetings
- Shared understanding of challenges
- Respect for each other’s pressures
- Celebrate wins together
5. Invest in training
Consistent training improves BOH performance:
| Training Area | Impact |
|---|---|
| Technique | Quality and consistency |
| Food safety | Compliance and guest safety |
| Station management | Efficiency during service |
| Cross-training | Flexibility and coverage |
Common BOH mistakes
Poor prep planning
Running out of prepped ingredients during service creates chaos.
Inconsistent portioning
Variable portions affect both food cost and guest expectations.
Communication breakdown
When tickets get lost or misread, everything suffers.
Neglecting sanitation
Food safety shortcuts create serious risks.
BOH-FOH conflict
Kitchen-server tension hurts everyone. Build bridges, not walls.
BOH technology
Modern kitchens use technology to improve efficiency:
| Technology | Benefit |
|---|---|
| Kitchen Display Systems (KDS) | Digital ticket management |
| Temperature monitoring | Food safety compliance |
| Inventory systems | Track usage and waste |
| Recipe management | Consistency and costing |
Related terms
- FOH (Front of House) - Guest-facing areas that BOH supports
- 86 (Eighty-Six) - Kitchen term meaning item is sold out
- POS (Point of Sale) - Sends orders from FOH to BOH
Frequently Asked Questions
What does BOH stand for in restaurants?
What positions are considered BOH?
Why is BOH called back of house?
How does BOH affect guest experience?
What is the relationship between BOH and FOH?
Related: Table turnover rate | Capacity planning
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