Academy Glossary

What is BOH (back of house) in a restaurant? Definition and roles

The kitchen and non-customer-facing areas of a restaurant including prep areas, dish room, and storage.

BOH (Back of House) refers to the kitchen and non-guest-facing areas where food production happens. For restaurants, BOH is the engine that powers every service. While guests never see it, BOH execution determines food quality, ticket times, and consistency. A restaurant with excellent FOH but struggling BOH will fail; great BOH enables everything else.

Key facts

  • Definition: Kitchen and non-guest-facing areas of a restaurant
  • Key areas: Main kitchen, prep area, dish pit, storage, receiving
  • Key roles: Executive chef, sous chef, line cooks, prep cooks, dishwashers
  • Why it matters: BOH produces the food that defines your restaurant

The quick definition

BOH stands for Back of House. It encompasses all areas of a restaurant where food production and support functions happen, away from guest view. The term comes from theater, where “back of house” meant backstage versus the audience area.

In restaurants, BOH includes:

AreaPurpose
Main kitchenWhere cooking happens
Prep areaIngredient preparation
Cold stationSalads, cold apps, desserts
Hot lineSauteing, grilling, frying
Dish pitDishwashing and sanitation
Dry storageShelf-stable ingredients
Walk-in coolersCold storage
Receiving areaWhere deliveries arrive

Why BOH matters

Food quality and consistency

BOH directly produces what guests eat:

  • Technique determines taste
  • Timing affects temperature
  • Presentation shapes perception
  • Consistency builds reputation

A restaurant is only as good as its kitchen.

Cost control

BOH controls major expenses:

Cost AreaBOH Impact
Food costPortioning, waste management
Labor costEfficient prep and production
Ticket timesKitchen organization
Quality consistencyStandards and training

FOH success

A struggling kitchen means FOH struggles too:

  • Long ticket times frustrate guests
  • Quality issues create complaints
  • 86’d items disappoint diners
  • Understaffed kitchen slows everything

BOH positions and roles

Executive chef

Overall kitchen leadership:

  • Menu development
  • Food cost management
  • Staff hiring and training
  • Quality standards

Sous chef

Second in command:

  • Day-to-day kitchen operations
  • Supervises line cooks
  • Covers for executive chef
  • Often manages specific stations or shifts

Line cooks

Work specific stations during service:

StationResponsibility
Grill/BroilerProteins, char marks
SautePan cooking, sauces
FryDeep-fried items
Garde MangerCold preparations, salads
PastryDesserts and baked goods

Prep cooks

Ingredient preparation before service:

  • Chopping, portioning, marinating
  • Mise en place (everything in its place)
  • Support line cooks during service
  • Critical for smooth service flow

Dishwashers

Often overlooked but essential:

  • Clean dishes, pots, pans, utensils
  • Maintain sanitation standards
  • Support kitchen flow
  • Often the hardest-working people in the building

Expediter

The bridge between BOH and FOH:

  • Calls orders to kitchen
  • Ensures plating standards
  • Coordinates timing so tables get all dishes together
  • Hands off to food runners

BOH versus FOH comparison

AspectBOHFOH
EnvironmentHot, intense, loudClimate-controlled
PaceProduction-drivenGuest-driven
SkillsCulinary techniqueHospitality, communication
ScheduleOften earlier, prep-focusedService-focused
VisibilityHidden from guestsCenter of attention
MetricsFood cost, ticket timesTips, reviews, turnover

How to improve your BOH performance

1. Prioritize organization

Mise en place is the foundation of kitchen success:

  • Prep before service begins
  • Organized stations with everything needed
  • Backup supplies ready
  • Clean as you go

2. Establish communication systems

Clear communication prevents chaos:

CallMeaning
”Fire”Start cooking this order
”Hands”Food is ready for pickup
”All day”Total count of pending items
”86”Item is sold out
”Heard”I understood the message

3. Maintain standards

Two non-negotiables in every kitchen:

  • Food safety temperatures at all times
  • Consistent ticket times across dishes

4. Build BOH-FOH relationship

The kitchen-dining room relationship can be tense. Best practices:

  • Regular communication meetings
  • Shared understanding of challenges
  • Respect for each other’s pressures
  • Celebrate wins together

5. Invest in training

Consistent training improves BOH performance:

Training AreaImpact
TechniqueQuality and consistency
Food safetyCompliance and guest safety
Station managementEfficiency during service
Cross-trainingFlexibility and coverage

Common BOH mistakes

Poor prep planning

Running out of prepped ingredients during service creates chaos.

Inconsistent portioning

Variable portions affect both food cost and guest expectations.

Communication breakdown

When tickets get lost or misread, everything suffers.

Neglecting sanitation

Food safety shortcuts create serious risks.

BOH-FOH conflict

Kitchen-server tension hurts everyone. Build bridges, not walls.

BOH technology

Modern kitchens use technology to improve efficiency:

TechnologyBenefit
Kitchen Display Systems (KDS)Digital ticket management
Temperature monitoringFood safety compliance
Inventory systemsTrack usage and waste
Recipe managementConsistency and costing

Frequently Asked Questions

What does BOH stand for in restaurants?
BOH stands for Back of House. It refers to all areas of a restaurant not visible to guests, primarily the kitchen, and the staff who work there such as chefs, cooks, prep cooks, and dishwashers.
What positions are considered BOH?
BOH positions include executive chef, sous chef, line cooks, prep cooks, pastry chef, dishwashers, expediters, and receiving or inventory staff. Anyone who works in non-guest-facing areas is typically BOH.
Why is BOH called back of house?
The term comes from the physical location. Kitchen and support areas are typically at the back of the restaurant, hidden from guest view. Front of House is where guests are; Back of House is where food is produced.
How does BOH affect guest experience?
BOH directly produces the food guests eat. Quality, consistency, timing, and presentation all depend on BOH execution. A struggling kitchen means FOH struggles too through long waits and quality issues.
What is the relationship between BOH and FOH?
BOH and FOH depend on each other. BOH produces the food; FOH delivers it to guests. The expediter bridges both worlds, coordinating timing and quality. Healthy BOH-FOH communication creates smooth service.

Related: Table turnover rate | Capacity planning

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