Academy Glossary

What is covers per hour? Definition for restaurants

The number of guests served per hour, measuring a restaurant's service throughput and capacity utilization.

Covers per hour measures how many guests a restaurant serves during each hour of operation. For restaurants, this throughput metric reveals service capacity utilization and helps optimize staffing, kitchen prep, and reservation pacing. A restaurant serving 25 covers per hour during dinner knows exactly what staff levels and prep volumes that demand requires.

Key facts

  • Definition: Total guests served divided by hours of operation
  • Formula: Covers per Hour = Total Covers / Hours Open
  • Good benchmark: Fine dining 5-10, casual dining 15-30, fast casual 40-80
  • Why it matters: Drives staffing decisions, kitchen prep, and capacity planning

The quick definition

Covers per hour measures your restaurant’s service throughput by dividing total guests served by the hours you operated. This metric helps you understand how efficiently your restaurant processes guest volume during different times.

Covers per Hour = Total Covers / Hours Open

Example: A restaurant serves 150 covers during a 5-hour dinner service. Covers per Hour = 150 / 5 = 30 covers per hour

Why covers per hour matters

Staffing decisions

Covers per hour directly determines labor needs:

Covers per HourTypical Staffing
10-15Light staffing, 1 server per 6-8 tables
20-30Standard staffing, 1 server per 4-5 tables
35-50Full staffing, 1 server per 3-4 tables
50+Maximum staffing, support positions added

Knowing your hourly patterns prevents overstaffing slow periods and understaffing peaks.

Kitchen throughput

Covers per hour tells the kitchen what to expect:

Kitchen PlanningCovers per Hour Impact
Prep volumeHigher covers need more mise en place
Line staffingPeaks require full line coverage
Cook timesHigh volume may need faster dishes
Plating stationsMore covers need more hands

Revenue forecasting

Combine covers per hour with average check for hourly revenue projections:

Hourly Revenue = Covers per Hour x Average Check

Example: 30 covers per hour x $45 average check = $1,350 hourly revenue

How to calculate covers per hour

Basic calculation

Covers per Hour = Total Covers / Hours Open

Example calculation:

  • Lunch service: 11am-2pm (3 hours)
  • Total lunch covers: 75
  • Covers per hour: 75 / 3 = 25

Hourly breakdown

For more useful data, track each hour separately:

HourCoversNotes
6:00pm15Early diners
7:00pm45Peak hour
8:00pm42Strong demand
9:00pm28Winding down
10:00pm10Late stragglers

This reveals your actual demand curve.

By service period

Calculate separately for lunch and dinner:

ServiceHoursTotal CoversCovers per Hour
Lunch36020
Dinner517535

Different periods have different patterns and staffing needs.

What is a good covers per hour rate?

Benchmarks by restaurant type

Restaurant TypeTypical Covers/HourPeak Hour Range
Fine dining5-108-15
Upscale casual12-2018-30
Casual dining15-3025-45
Fast casual40-8060-120
Quick service80-200+100-300+

Factors affecting your target

FactorImpact on Covers per Hour
Seating capacityMore seats = more potential covers
Table turnoverFaster turns = more covers
Service styleFull service slower than counter
Menu complexityComplex menus slow throughput
Kitchen capacityLimits how fast you can serve

Calculating your maximum

Maximum Covers per Hour = Seats x (60 / Average Dining Time)

Example:

  • 50 seats
  • 60-minute average dining time
  • Maximum: 50 x (60/60) = 50 covers per hour

In practice, you will rarely hit theoretical maximum due to table gaps, party size mismatches, and service flow.

How to improve your covers per hour

1. Reduce time between seatings

Dead time between guests is lost capacity:

ImprovementTime Saved
Pre-bus during dessert3-5 minutes
Faster table resets2-3 minutes
Real-time table status2-5 minutes
Staggered reservationsSmooths flow

2. Speed up payment processing

Payment is often the biggest bottleneck:

Payment MethodTypical Time
Traditional (check to card)8-12 minutes
Proactive check drop5-8 minutes
Tableside terminals2-4 minutes
QR code pay1-3 minutes

Cutting 5 minutes from payment across 30 tables saves 150 minutes of table time nightly.

3. Optimize table assignments

Match parties to tables efficiently:

  • Track party size distribution
  • Configure seating to match demand
  • Avoid seating 2 guests at 4-tops during peak
  • Use bar seating for small parties

4. Improve kitchen throughput

Kitchen speed affects how fast you can turn tables:

Kitchen ImprovementImpact
Better mise en placeFaster ticket times
Streamlined menuFewer bottlenecks
Proper station setupSmoother flow
Expo communicationFaster plating

5. Manage reservation pacing

Smooth arrival patterns improve throughput:

Poor PacingBetter Pacing
All 7:00pm arrivals6:45, 7:00, 7:15, 7:30
Kitchen overwhelmedSteady ticket flow
Long waits for foodConsistent service
Staff stressedManageable workload

Covers per hour versus other metrics

Compared to table turnover

MetricWhat It MeasuresBest For
Covers per hourGuest throughputStaffing, prep
Table turnoverTable utilizationCapacity planning

A large-table restaurant might have high covers per hour but low turnover.

Compared to RevPASH

MetricWhat It Captures
Covers per hourVolume only
RevPASHRevenue per seat per hour

RevPASH adds check average to the equation, giving a fuller picture.

Using them together

ScenarioCovers/HourRevPASHInsight
High volume, low checkHighLowUpselling opportunity
Low volume, high checkLowModerateFill more seats
High volume, high checkHighHighOptimal performance

Tracking covers per hour

Daily tracking template

HourCoversRevenueStaff On
5pm
6pm
7pm
8pm
9pm

Weekly analysis

Compare same hours across days:

Day7pm CoversStaffNotes
Mon223 serversTypical
Tue253 serversSlightly busy
Wed284 serversGood coverage
Thu354 serversUnderstaffed
Fri485 serversPeak night
Sat526 serversMaximum
Sun304 serversBrunch crowd
  • Cover - The individual guest unit that covers per hour counts
  • RevPASH - Revenue per available seat hour, adds financial dimension
  • Table turnover rate - How often tables are reused, a related efficiency metric

Frequently Asked Questions

What is a good covers per hour rate?
It varies by restaurant type. Fine dining typically sees 5-10 covers per hour, casual dining 15-30, and fast casual 40-80. The right target depends on your seating capacity, concept, and service style.
How do you calculate covers per hour?
Divide total covers by hours of operation. For example, 120 covers served during a 4-hour dinner service equals 30 covers per hour. Calculate separately for each service period to identify peak performance.
How does covers per hour differ from table turnover rate?
Table turnover measures how often each table is used. Covers per hour measures total guest throughput regardless of seating arrangement. A restaurant could have high covers per hour with low turnover if tables are large.
Should I track covers per hour or per service period?
Both. Total covers per service period shows overall volume. Hourly breakdown reveals peaks and valleys, helping you staff appropriately and identify opportunities to improve slow hours.
How can I increase covers per hour?
Focus on reducing dead time between seatings, speeding up payment processing, optimizing table assignments, and improving kitchen throughput. Avoid rushing guests, which hurts experience and repeat business.

Related: Capacity planning | How to optimize staffing

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