Restaurant Academy
Your handbook for restaurant reservations, operations, and guest management.
How-To Guides
How to build a guest management system for your restaurant
Learn how to collect, organize, and use guest data to personalize service and drive repeat visits. Practical guide to restaurant guest management.
Read guide →How to calculate and improve RevPASH
Learn how to calculate and improve RevPASH (Revenue Per Available Seat Hour). Understand benchmarks, what moves the metric, and strategies to maximize revenue from your seating capacity.
Read guide →How to calculate and reduce your no-show rate
Learn how to calculate, track, and reduce your restaurant's no-show rate. Understand benchmarks, costs, and proven strategies to protect revenue.
Read guide →How to choose a restaurant booking system
A step-by-step guide to choosing the right reservation system for your restaurant. Evaluate features, pricing models, and find the perfect fit for your operation.
Read guide →How to get more restaurant reservations
Proven strategies to increase restaurant reservations. Learn how to optimize your booking channels, reduce friction, and convert more website visitors into confirmed guests.
Read guide →How to improve your table turnover rate
Learn how to calculate and improve your restaurant's table turnover rate. Understand benchmarks by restaurant type and strategies to optimize seating without rushing guests.
Read guide →How to manage large party bookings
Learn how to manage large party reservations profitably. Strategies for deposits, minimum spends, seating logistics, and preventing costly no-shows on big bookings.
Read guide →How to manage your restaurant waitlist
Learn how to manage your restaurant waitlist effectively. Strategies for accurate wait times, guest communication, and converting waitlist guests into seated covers.
Read guide →How to plan your restaurant's seating capacity
Learn how to plan your restaurant's seating capacity effectively. Understand covers, table mix, time slots, and strategies to maximize revenue without compromising service quality.
Read guide →How to prevent double bookings at your restaurant
Learn how to prevent double bookings in your restaurant. Understand common causes, implement safeguards, and create systems that protect your reservation integrity.
Read guide →How to reduce no-shows at your restaurant
Proven strategies to minimize restaurant no-shows. Learn about confirmation reminders, deposits, and booking system features that help protect your revenue.
Read guide →How to reduce restaurant cancellations
Practical strategies to minimize last-minute reservation cancellations. Learn confirmation systems, deposit policies, cancellation windows, and rebooking tactics that protect your revenue.
Read guide →How to set up a restaurant reservation system
Complete guide to setting up a restaurant reservation system. From choosing software to configuring tables, training staff, and going live with online bookings.
Read guide →How to set up Google Business Profile for restaurant reservations
Step-by-step guide to adding a reservation link to your Google Business Profile. Get more bookings directly from Google Search and Maps.
Read guide →How to set up online booking for your restaurant
Step-by-step guide to setting up online restaurant booking. Choose the right system, add a booking widget to your website, and start taking reservations online.
Read guide →How to use prepayments and deposits for restaurant reservations
Learn how prepayments and deposits reduce no-shows, increase guest commitment, and boost revenue. Includes pricing strategies, implementation steps, and policy templates.
Read guide →Online vs phone reservations: which is better for restaurants?
Compare online booking systems to phone reservations. Learn which approach saves time, reduces errors, and captures more bookings.
Read guide →Articles
How to balance walk-ins and reservations at your restaurant
Learn when to prioritize reservations vs walk-ins. Strategies for capacity allocation, waitlist management, and maximizing covers.
Read article →Third-party vs direct booking: the true cost for restaurants
Compare the real costs of third-party booking platforms like OpenTable vs direct reservation systems. See how commission fees, cover charges, and hidden costs add up.
Read article →Put This Knowledge to Work
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